Frequently Asked Questions

What are your Deadlines? We require a $100 deposit for each market and full payment is due 60 days prior to each event. We accept vendors on a rolling basis. However, once a category is filled, we do not accept additional vendors in that category. (Certain categories such as jewelry, natural skincare & handmade candles tend to fill up very quickly.)  We only guarantee spaces once full payment is received. If you do not promptly pay the deposit or booth fee after being accepted, your space may no longer be available. Deposits are not refundable.

When will I be notified if I’ve been approved for the market? We try our best to get back to all applicants within a week of their initial application submission. If you don’t hear back from us in two weeks time, please contact us.

Do you rent tables, chairs, or tents? For the Oak Brook Artisan Market, we do not provide or rent tables, chairs or 10′ x 10′ tents

What are your tent requirements?

  • 10′ x 10′ Commercial-Grade White Tent
  • Minimum of 200 lbs. (50 lbs. per leg) of weights
  • Must have 4 solid tent walls available for use if it rains.
  • Canopy must be attached to weights and secured to frame.
  • Read this tent & weights primer on buying and installing commercial grade tents & required weights.

Dolly-In Show | Porters
Porters are available at $20 for 1/2 hour by appointment only.  Please bring  your own Dolly. We will have limited staff and dolleys to assist in load-in. If you do not bring your own dolley (and don’t reserve a porter), you may need to wait a material length of time if you are relying on our staff to load you in or require the use of our dollies. Please be advised the event takes place in the middle of a shopping center. You cannot physically drive your vehicle up to your space. As you can see from the mall floor plan, there is a distance of at least 300-500 feet between curbside loading and the Village Green, depending on your space location. 

If you’re an outdoor event newbie, we highly recommend you bring a 10′ x 10′ tent that comes with a roller-bag to expedite transport from curbside to your space.

Curbside Load-in/Load-out is only permitted during specified times – and curbside load-in is NOT permitted at any time while the mall is open (Sat 10-6, Sun 11-6).  Please arrive for load-in during designated times only. Mall security will not permit you to use curbside loading outside designated times.

Unload your Vehicle Curbside & Immediately Park in Long-Term Parking:  Due to the large number of vendors at our market, Oakbrook Center requires us to have all artisans unload your vehicle curbside and immediately proceed to long-term parking before bringing your merchandise and tent supplies to the Village Green.

You must remain open for business from Sat 10am-6pm, Sun 11am-6pm.  Leaving early is not permitted.

Long-Term Parking is in the Outer Lot (not the Inner Lot)
Parking is free. However, Oakbrook Center expressly prohibits both their employees and our Oak Brook Artisan Market vendors and staff members from parking in the inner parking lot.  Inner ring parking is for shoppers only.

Security/Leaving Merchandise Overnight
There is 24/7 security at Oakbook Center, including video surveillance.  Vendors have left merchandise in their tent without incident in the past. However, we can not accept responsibility for lost or stolen items. As an outdoor shopping center, Oakbrook Center is open to the public 24/7 even when stores are closed.

Food Vendors:

  • All foods must be made from a commercial, permitted space.
  • Temporary Food Permit from DuPage County is REQUIRED if you are handling open food (TCS or non-TCS) or selling packaged, TCS foods-such as ice cream.
  • A permit is NOT required to sell closed food products that don’t require refrigeration. (e.g. chips, prepackaged candy).  However, if you are sampling food product, you likely need a DuPage County food permit.

Each vendor handling open food would need to submit an application electronically and pay the permit fee(s) directly to the DuPage County Health Department using the links below.

https://www.dupagehealth.org/temporary-food-service

https://eco.dupagehealth.org/Login#/

For specific questions  related to your individual circumstances — please contact:

Carrie Rannaoja at the DuPage County Health Department

Email: crannaoj@dupagehealth.org

Phone: (630) 221-6113

Liquor Vendors:
1 oz. samples of liquor are allowed with appropriate licence(s) from the Village of Oak Brook. Link to Liquor Licence Application

With appropriate licensing, you may also sell closed bottles of wine, beer or spirits (for the purpose of the consumer taking home).

However, no wine, beer or spirits can be sold for immediate consumption.

Who produces the Oak Brook Artisan Market? The Oak Brook Artisan Market is produced by INV Marketing Group, LLC, a Chicago company based in Oak Brook, IL.

* We are the company behind the Chicago Artisan Market, StyleChicago.com and FashionChicago.

* Launched in 2004, we’ve been promoting & producing pop-up shopping events in and around Chicago for nearly 15 years.

* We have produced over 75 successful pop-up shopping events in large venues including Millennium Park, Union Station, Morgan MFG, W Chicago – City Center, and many more.  For more details about us check this link.

How many vendors in my specific category participate?  Our goal is to have an equal distribution of vendors between the primary categories of Fashion, Food, Home Goods and Art.  Within each category, we are careful not to over-saturate any one subcategory of merchandise to avoid diluting the sales performance for individual artisans. The best way to judge this to review how we curate a market is to look at our past market vendors to get a sense of our vendor mix.

Here is a link to our most recent list of vendors for the Oak Brook Artisan Market.

Where is the Oak Brook Artisan Market at Oakbrook Center?  The market is located on and around the Village Green and also radiates throughout high-traffic areas of the mall.  (The Village Green is located near the Apple store, Starbucks, Tesla, Peloton, Warby Parker, Victoria Secret, Microsoft, Crate & Barrel and Macy’s.)  View mall floor plan.

What’s the weather like this time of year?  Glad you asked. Two weeks makes a big difference in May and October. That’s why we go later in May and earlier in October. Historical average temperatures in the Chicago area as follows:

* May 18-19 – 71° high | 52° low
* Aug 10-11 – 83° high | 67° low
* Oct 5-6 – 67° high | 49° low

Rain can happen, too – and this is a “rain or shine” event.  That’s why we require all vendors to have 4 solid tent walls that can be opened & closed as necessary.

How do you market the Oak Brook Artisan Market?  We do not rely  on the fact that Oakbrook Center is the 3rd highest producing shopping center in the country (source: CNBC article, Jan ’18) with more than 25 million visitors annually (~72,000/day) – though this is indeed convenient.

Our company has 15 years of digital media and event marketing experience in Chicago – and we put it to good use. We have a huge list, and numerous digital media properties (including websites, email & social media) that we employ to market the event for months in advance. We also do outreach & PR to local media outlets – both digital and print.